Jerry Green

Deputy Centre Manager - North Yorkshire

21/04/2017 00:00 - North Yorkshire

Want to work as part of an organisation which sees you changing the lives of thousands
of dogs a year?

Have proven experience of leading a team to deliver excellent outcomes?

Looking to work with a charity where you can drive in dog welfare and be rewarded for it?

Jerry Green Dog Rescue is recruiting!

North Yorkshire Centre Deputy Manager (Salary negotiable upon experience, plus benefits package
within a tenancy agreement).

In our recent Staff Satisfaction Survey nearly 90% of our staff would recommend working for Jerry Green Dog Rescue! If you like the sound of that come and join us...

We're looking for a Deputy Centre Manager at Jerry Green Dog Rescue North Yorkshire as our current star is off to a promotion within pastures new in the wider Third Sector.

We wish her well –because we work hard as a charity to create inspirational teams who are as
committed to customer care, as well as their own personal development, so that we find even more forever homes for the thousands of dogs who need our help.

Our North Yorkshire centre is based just outside of Thirsk, in Catton, midway between the North Yorkshire Moors and Yorkshire Dales. The Centre rehomes 200+ dogs a year. The team are looking for a Deputy Manager with proven experience of managing a small team and experience of working with dogs in training or a rehoming capacity. This is a live in position with onsite accommodation, surrounded by beautiful North Yorkshire country side, the Centre has 2 kennel blocks, a veterinary room and reception with small retail space as well as a training barn.

The Deputy Manager will need to support the team managing a busy centre in the heart of rural Yorkshire. In return Jerry Green Dog Rescue encourages learning and development within your role and beyond, including offering outside 121 coaching for all our staff. Our benefits package includes
veterinary care discount and 33 days of holiday per year upon completion of your probation period.

If you have any questions regarding the role, we would be happy to hear from you for an informal chat, you are also welcome to visit the centre please contact the Centre Manager, Helen MacFarlane, tell: 07866979347, email:

Download the Job
Descriptions and Person specs here and Application Forms here.

Deadline for all North Yorkshire applications: Thursday 10th
May 2017 at 12 noon.

You'll hear from us by: 11th May 2017

Interviews are planned for: 14th and 15th
May 2017.

Responsible to: Centre Manager

Responsible for: Dog Welfare Staff

Salary: TBC with accommodation option
Main Purpose of the Job:  To support the Centre Manager to manage Centre Staff and volunteers to promote the mission, vision and values of the organisation, ensuring quality standards and sound dog population management is in place so that all dogs are cared for as outlined in our Dog Welfare policies. Ensure the Centre maximises rehoming opportunities so that dogs are rehomed to the high standards of the organisation as set out in the rehoming policy. With the Centre Manager, directly support, manage and motivate the Centre Teams in population management, quality dog welfare and building and grounds maintenance as well as support communications, volunteering and fundraising. 

Key Tasks and Responsibilities:
  • Effectively and efficiently support the Manager to comply with the
    charities policies and procedures and all necessary Health & Safety
  • Assist in the organisation and support of fundraising and communications
    activities within the area, including volunteer recruitment and support and
    developing new business opportunities. 
  • Manage the Dog Welfare staff using sound principles and standards, guide
    the team and mentor them to reach their goals and motivate the team to
    effectively manage their workloads whilst focusing on good welfare and homing
  • Support the Centre Manager to ensure Dog Welfare Assistants and
    Volunteers provide excellent customer care at all times.
  • To monitor the fabric and fittings of the building and ensure that
    housekeeping is to the required standard.
  • Ensure dogs entering the Centre are cared for to a high welfare standard
    as outlined in the dog care policy and are appropriately assessed and cared for
    in a welfare friendly manner, assisting the Centre Manager regarding liaising
    on rehoming and euthanasia decisions as appropriate.
  • Help build relationships with veterinary professionals, members of the
    press and other relevant organisations in the sector and support visits from
    external organisations as required.
  • Provide Management cover in other areas as and when necessary.
  • Any other duties commensurate with the post. 

Person Specification

Qualifications & Experience

-         Qualified to
National Diploma, NVQ2 or equivalent in animal care/welfare (D)

-         Paid or voluntary
experience of working in a dog rescue environment or equivalent.

-         Management qualification NVQ3 or equivalent

Understanding of the importance of ensuring of good dog welfare

-         Passionate about continuous improvement of the welfare of dogs across
the whole organisation and demonstrates vigilance in ensuring the depth and
breadth of good dog welfare standards

-         3 years’ experience of working with dogs and an understanding of dog
behaviour and welfare to ensure sound dog population management ensuring
effective intake and rehoming decisions

-         Understands the importance of managing dog populations ensuring adequate
assessment and progress monitoring including behaviour referrals and liaise
with vet services accordingly

-         Ability to support Managers to shape and develop the organisational
policy, standards and procedures through regular feedback

-         Able to support DWA skills development in dog behaviour

-         Experience of undertaking dog assessment to understand its behaviours
and needs

-         Sustained contribution to creating a relaxed, stress free environment for

-         Has had responsibility for facilities safe and fit for purpose and acts
to address unsafe facilities and equipment


-         Understands the important of and has the ability to ensure accuracy of
dog records, particularly post adoption contact and support, referrals,
euthanasia’s, and foster insurances; keeps quality records of contact with vets
and outside organisations

-         Supports Fundraising and Communications in all areas of its work

-         Has used customer feedback to find out customers' expectations,
following up on both positive and negative feedback

-         Supports controls of expenditure and income generation targets -         

Proven experience of successful management (within management role)

-         Experience of supervising, motivating and supporting paid staff and
volunteers including 121’s assessing workloads and delegating accordingly

-         Able to ensure adherence to strict health and safety procedures by all
the staff   

-         Makes clear and appropriate decisions in line with responsibility of
role without the need to seek authority.

-         Seeks advice and authority where appropriate.


-       Self-motivated – able to spot opportunities for service improvements and new enterprise; works flexibly, beyond contracted hours whenever necessary

-       Self-awareness  -  able to support others manage stress, and contains own emotions

-       Respect for others, facilitating good team work and supporting work colleagues; honesty in dealing with people, delivering difficult messages sensitively but directly in a timely and appropriate manner

-       Positive mental attitude- Recognising good mouthing is an antidote to bad mouthing.

-       Tenacity – resilient, coping with setbacks and perseveres in the face of adversity, containing the anxiety of others

-       Shows integrity is reliable and trustworthy, going that extra mile when necessary 

-       Fitness - able to maintain a suitable level of fitness to be able to do the job



Application Form                                                                    Equal Opportunities Form

The Jerry Green Dog Rescue is registered under The Charities Act 1960 No 1155042

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